I am a business owner here in the PNW. My computer kept crashing, I was losing data and unable to access time sensitive information. After contacting a few local companies that did not respond to my inquiries, I found Duck Duck Geeks online and they were able to diagnose my computer issues virtually and get it back up and running quickly. Through diagnostic testing, they also discovered my computer needed to be replaced and they were right because it continued to crash. Duck Duck Geeks ordered me another computer, uploaded all my data and apps and mailed it priority right away. I also want to mention, it was easy to reach them, they spent hours resolving my issue even during non-standard work hours, and they stayed in consistent communication with me via text. In my 30 years running start-ups and my own companies, I have never experienced the level of quality service, patience, attention to detail, and professionalism as I have experienced with this company. I will continue using them for future It and computer needs, and highly recommend them to others seeking prompt, efficient IT and computer services. Thank you, Duck Duck Geeks team! You are truly exceptional. Sincerely, Amy, Business Owner