Tech help that comes to you

On-site and remote support for computers, phones, printers, smart homes and TVs. We come to your home, fix it and show you how it works.

At your door in 24 to 48 hours across New York, New Jersey and Connecticut. Remote help anywhere in the US.

4.8
★★★★★
from 129 reviews on Thumbtack
NY, NJ, CT
On-site visits to your home
US
Remote support anywhere in the country

What needs fixing?

Pick the device. You will see everything we do for it, and you can book in the same step.

Computer repair and support

PC and Mac, at your home or over a remote session.

    How it works

    Booking takes a few minutes online, and nobody has to carry a computer to a shop.

    Book a visit
    1

    Book a time

    Pick the service and a time that suits you online, or call us.

    2

    We come to you

    A technician visits your home, or connects remotely when that is faster.

    3

    Fixed, and you know how it works

    We sort the problem and walk you through anything new before we leave.

    Become a member and save up to $1,000 a year

    See what the membership covers and how much you save.

    See membership

    Your home tech, handled

    Think of us as your tech concierge. New laptop arriving, a security camera to install, a TV to hang, a parent who wants to learn their iPad: we bring the help to your door and set it up properly.

    Book a visit

    One call for every device in the house

    Computers, phones, printers, smart home and TVs, by the same team.

    New device setup

    Unboxed, connected, your files moved across.

    Lessons at your pace

    One-to-one help with the device you already own.

    What our clients say

    Real reviews from Thumbtack and Yelp.

    Posted on Thumbtack Thumbtack
    Ruth S. profile picture
    Ruth S.
    September 13, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Natasha was friendly yet professional. She kept me grounded and confident. She guided me step by step in resetting my laptop. I highly recommend her!!
    Posted on Thumbtack Thumbtack
    Steven C. profile picture
    Steven C.
    June 4, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Helped me figure out warranty
    Posted on Thumbtack Thumbtack
    Debbie Q. profile picture
    Debbie Q.
    February 21, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    I really appreciated the quick response from this business. I was advised that the issue I had required my device to be shipped out of state. I needed a quicker resolution (local source), and therefore, I elected not to use this service provider.
    Posted on Thumbtack Thumbtack
    Pre P. profile picture
    Pre P.
    February 14, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    She was definitely the best for the task. Polite, knowledgeable, punctual, doesn't waste any time. I would pay for her services if I ever need anything dealing with my computer.
    Posted on Thumbtack Thumbtack
    Debora S. profile picture
    Debora S.
    February 13, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    She was amazing. She knows what she is doing. Definitely pick her for your computer issues
    Posted on Thumbtack Thumbtack
    Ray H. profile picture
    Ray H.
    August 3, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Great job. friendly. Didn’t treat me like a dumb old fart!
    Posted on Thumbtack Thumbtack
    Camille S. profile picture
    Camille S.
    July 29, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Very punctual
    Posted on Thumbtack Thumbtack
    Lynne T. profile picture
    Lynne T.
    June 14, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Natasha was easy to work with. She was patient, knowledgeable and was able to help me with a wide variety of my Apple problems: desktop, iPhone, and iPad. She was straightforward (which is important to me) and used language which was easy to understand… not “computerese”, which previous tech teachers have used. I was very pleased and would use her again.
    Posted on Thumbtack Thumbtack
    Sherilyn A. profile picture
    Sherilyn A.
    June 13, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    I very much appreciated the help I received from Natasha. She was able to work with me within the half hour after I sent an email thru thumbtack. She took care of the issues I was having and gave me her direct contact info in case I needed her for anything. Thank you Natasha.
    Posted on Thumbtack Thumbtack
    Keith D. profile picture
    Keith D.
    June 8, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Duck Duck Geeks contacted me immediately; provided their bona fides to show they could easily help me with my issue; and set up a call within 24 hours. Within an hour of instruction via Zoom, I understand my situation so much better. I'll absolutely keep them on file if I have more issues!!!
    Posted on Yelp Yelp
    Molly L. profile picture
    Molly L.
    April 8, 2024
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Natasha did a great job fixing everything quickly, and was able to get my printer back up and running. Will call her again!
    Posted on Yelp Yelp
    Lawrence Z. profile picture
    Lawrence Z.
    March 11, 2024
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Printer problem: fixed Apple desk top disorder: fixed Natatasha is tops. Value is great.
    Posted on Yelp Yelp
    P. A. profile picture
    P. A.
    July 13, 2023
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Natasha responded quickly despite the late afternoon hour, was on-site within an hour, and cured the primary problem (with a new computer printer) within ninety minutes. Got us up and running promptly, at a time when we had a short deadline. Will definitely call her again, when needed.
    Posted on Yelp Yelp
    Thomas W. profile picture
    Thomas W.
    June 20, 2022
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    I had a bit of camera issues with my refurbished Galaxy note 20 and Natasha was very kind and helpful throughout the entire experience. She worked very quick and diligently and was able to have my phone ready within the day. She was able to communicate well and she was very open for scheduling times that fit both of our schedules. Would definitely recommend Duck Duck Geeks for any issues for phones/tablets/etc.

    Questions people ask

    Do you come to my home?

    Yes. We visit homes across New York, New Jersey and Connecticut, usually within 24 to 48 hours of booking.

    Can you help me without a visit?

    Yes. Remote support works anywhere in the US for things like email setup, virus removal and computer tune-ups.

    What devices do you work on?

    PC and Mac computers, iPhone, iPad and Android phones and tablets, printers, smart thermostats and security cameras, and TVs.

    How do I book?

    Book online in a few minutes, or call (833) 825-4335.

    Is there a membership?

    Yes. Members save up to $1,000 a year. See the membership page for what it covers.

    Tech support in Westchester, NYC and nearby

    On-site visits across New York, New Jersey and Connecticut, and remote support anywhere in the US.

    Westchester CountyThe BronxQueensManhattanEnglewood, NJRemote: all of the US

    Something not working? We'll come to you.

    Book online in a few minutes, or call and talk to a person.

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