Tech help that comes to you

On-site and remote support for computers, phones, printers, smart homes and TVs. We come to your home, fix it and show you how it works.

Book a visit Call (833) 825-4335

At your door in 24 to 48 hours across New York, New Jersey and Connecticut. Remote help anywhere in the US.

4.8

★★★★★
from 129 reviews on Thumbtack

NY, NJ, CT

On-site visits to your home

Remote support anywhere in the country

What needs fixing?

Pick the device. You will see everything we do for it, and you can book in the same step.

Computer repair and support

PC and Mac, at your home or over a remote session.

How it works

Booking takes a few minutes online, and nobody has to carry a computer to a shop.

Book a visit

Book a time

Pick the service and a time that suits you online, or call us.

We come to you

A technician visits your home, or connects remotely when that is faster.

Fixed, and you know how it works

We sort the problem and walk you through anything new before we leave.

Become a member and save up to $1,000 a year

See what the membership covers and how much you save.

See membership

Your home tech, handled

Think of us as your tech concierge. New laptop arriving, a security camera to install, a TV to hang, a parent who wants to learn their iPad: we bring the help to your door and set it up properly.

Book a visit

One call for every device in the house

Computers, phones, printers, smart home and TVs, by the same team.

New device setup

Unboxed, connected, your files moved across.

Lessons at your pace

One-to-one help with the device you already own.

What our clients say

Real reviews from Thumbtack and Yelp.

    
 
 
       Posted on Thumbtack  
   
   Ruth S. 
 September 13, 2024
 
 
 Verified Natasha was friendly yet professional. She kept me grounded and confident.
She guided me step by step in resetting my laptop.
I highly recommend her!!
  
 
      Posted on Thumbtack  
   
   Steven C. 
 June 4, 2024
 
 
 Verified Helped me figure out warranty
  
 
      Posted on Thumbtack  
   
   Debbie Q. 
 February 21, 2024
 
 
 Verified I really appreciated the quick response from this business. I was advised that the issue I had required my device to be shipped out of state. I needed a quicker resolution (local source), and therefore, I elected not to use this service provider.
  
 
      Posted on Thumbtack  
   
   Pre P. 
 February 14, 2024
 
 
 Verified She was definitely the best for the task. Polite, knowledgeable, punctual, doesn't waste any time. I would pay for her services if I ever need anything dealing with my computer.
  
 
      Posted on Thumbtack  
   
   Debora S. 
 February 13, 2024
 
 
 Verified She was amazing. She knows what she is doing. Definitely pick her for your computer issues
  
 
      Posted on Thumbtack  
   
   Ray H. 
 August 3, 2023
 
 
 Verified Great job. friendly. Didn’t treat me like a dumb old fart!
  
 
      Posted on Thumbtack  
   
   Camille S. 
 July 29, 2023
 
 
 Verified Very punctual
  
 
      Posted on Thumbtack  
   
   Lynne T. 
 June 14, 2023
 
 
 Verified Natasha was easy to work with. She was patient, knowledgeable and was able to help me with a wide variety of my Apple problems: desktop, iPhone, and iPad. She was straightforward (which is important to me) and used language which was easy to understand… not “computerese”, which previous tech teachers have used. I was very pleased and would use her again.
  
 
      Posted on Thumbtack  
   
   Sherilyn A. 
 June 13, 2023
 
 
 Verified I very much appreciated the help I received from Natasha.  She was able to work with me within the half hour after I sent an email thru thumbtack. She took care of the issues I was having and gave me her direct contact info in case I needed her for anything.  Thank you Natasha.
  
 
      Posted on Thumbtack  
   
   Keith D. 
 June 8, 2023
 
 
 Verified Duck Duck Geeks contacted me immediately; provided their bona fides to show they could easily help me with my issue; and set up a call within 24 hours. Within an hour of instruction via Zoom, I understand my situation so much better. I'll absolutely keep them on file if I have more issues!!!

    
 
 
       Posted on Yelp  
   
   Molly L. 
 April 8, 2024
 
 
 Verified Natasha did a great job fixing everything quickly, and was able to get my printer back up and running. Will call her again!
  
 
      Posted on Yelp  
   
   Lawrence Z. 
 March 11, 2024
 
 
 Verified Printer problem: fixed
Apple desk top disorder: fixed
Natatasha is tops. 
Value is great.
  
 
      Posted on Yelp  
   
   P. A. 
 July 13, 2023
 
 
 Verified Natasha responded quickly despite the late afternoon hour, was on-site within an hour, and cured the primary problem (with a new computer printer) within ninety minutes.  Got us up and running promptly, at a time when we had a short deadline.  

Will definitely call her again, when needed.
  
 
      Posted on Yelp  
   
   Thomas W. 
 June 20, 2022
 
 
 Verified I had a bit of camera issues with my refurbished Galaxy note 20 and Natasha was very kind and helpful throughout the entire experience. She worked very quick and diligently and was able to have my phone ready within the day. She was able to communicate well and she was very open for scheduling times that fit both of our schedules. Would definitely recommend Duck Duck Geeks for any issues for phones/tablets/etc.

Questions people ask

Do you come to my home?

Yes. We visit homes across New York, New Jersey and Connecticut, usually within 24 to 48 hours of booking.

Can you help me without a visit?

Yes. Remote support works anywhere in the US for things like email setup, virus removal and computer tune-ups.

What devices do you work on?

PC and Mac computers, iPhone, iPad and Android phones and tablets, printers, smart thermostats and security cameras, and TVs.

How do I book?

Book online in a few minutes, or call (833) 825-4335.

Is there a membership?

Yes. Members save up to $1,000 a year. See the membership page for what it covers.

Tech support in Westchester, NYC and nearby

On-site visits across New York, New Jersey and Connecticut, and remote support anywhere in the US.

Westchester CountyThe BronxQueensManhattanEnglewood, NJRemote: all of the US

Something not working? We'll come to you.

Book online in a few minutes, or call and talk to a person.

Book a visit Call (833) 825-4335

Ready to solve your ducking problems?

Get On-Site and Remote Support from Experienced Technicians

Tech help that comes to you

What needs fixing?

Computer repair and support

How it works

Book a time

We come to you

Fixed, and you know how it works

Become a member and save up to $1,000 a year

Your home tech, handled

One call for every device in the house

New device setup

Lessons at your pace

What our clients say

Questions people ask

Tech support in Westchester, NYC and nearby

Something not working? We'll come to you.

Services

Computer

Printer

Smart Home

TV Mounting

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Service Membership

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